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Our experiences

Katerina's story

My health problems have been troubling me for many years and I have been through every emotional stage… anger, disappointment, depression, despair, suicidal thoughts. Still I keep on fighting and trying to cope with my condition. I work closely with my doctor, stick to my treatment and have regular contact with patient groups, where I can share my experiences and knowledge with other patients.

The degree that PCC HELLAS has helped me on a practical and psychological level is amazing - I never expected so much interest in my situation from anyone. First of all, the training I received from the nurses on how to take my medication has given me the freedom to continue treatment without help from any healthcare professional. I have always been a self-reliant and independent person and it's very important to me that I am able to follow my treatment on my own.

PCC HELLAS keeps regular contact with me after all this time and that is also very important to me. I know that I can keep getting information, answers to my questions and confirm that I stick properly to my treatment plan. I tend to be good at following it, but we all forget from times to times. Reminder calls help me achieve maximum adherence.

Danae's story

I am the sole caregiver for my mother-in-law and I get really stressed, I want to help her any way I can, I want everything to be done properly. I also have to take care of my own family, my children and my husband, so things are not very easy for me.

PCC HELLAS has given me the chance to train myself on administering the drug and now I can help my mother in law with her medication. This way, it takes less effort and less time and I can always be sure that we'll follow her treatment plan according to the doctor's instructions. We used to visit her doctor every time she had an injection planned - commuting was difficult for both of us.

I feel that PCC HELLAS staff is always there for me. They communicate frequently; they show concern and provide solutions.

Getting this level of concern and support can lighten even the burden of sickness.

George's story

I've had the best experience possible working with PCC HELLAS. They have played a significant part in my health's improvement. The nurse that used to visit me always tried to relieve me from the stress before she administered my drugs, our collaboration was excellent. She was always polite and punctual. I was so impressed when she insisted on visiting me on a day with very heavy snowfall - she did her best to make sure I follow my treatment plan precisely.

The call center agents kept calling me on regular basis. We didn't just talk about the treatment, but I also got to share some concerns I had from time to time. For me, it was like some kind of therapy - talking to them gave me the strength to carry on and learn how to deal with my health issues.

I would really like to thank PCC HELLAS. Along with my mother and doctor, they provided such crucial support and helped me get better.

Helen's story

Before I started collaborating with PCC HELLAS, I went to the local pharmacist for help with taking the drug the doctor had prescribed, through injection. That did work for me, but sometimes I put off taking my medicine for a few days.

But now I'm carefree, since I don't have to commute and struggle to remember the dates when I have to take my medicine. PCC HELLAS provides reminders for the next scheduled injection. That helps me a lot because I tend to forget, it's my condition that makes me really forgetful.

I have a toddler that needs me to take care of him and to do that, I have to be in good health. I am aware that I must adhere to my doctor's instructions in order to remain in good condition. PCC HELLAS helps me a great deal with this task. I feel they are by my side. I feel I am not alone out here.